What does continuous quality improvement (CQI) emphasize?

Continuous quality improvement (CQI) emphasizes ongoing efforts to enhance quality through iterative review and adjustments of processes. This approach is rooted in the belief that quality is not a static goal but an evolving target that requires constant monitoring and refinement. By fostering an environment of continuous feedback and learning, organizations can identify areas for improvement, test changes on a small scale, and implement successful strategies organization-wide.

The focus of CQI is on long-term enhancement rather than merely sticking to established procedures or prioritizing immediate outcomes. It encourages the participation of all stakeholders in the process, promoting a culture where everyone is involved in creating better outcomes. This approach allows organizations to adapt to changing conditions and to ensure that quality improvements are sustainable and effective over time.